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Privacy Policy

1. Introduction

Reizo Group ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

We collect personal information directly from you when you interact with our website, specifically through our contact form. The categories of information collected include:

  • Identity Information: Full Name.
  • Contact Information: Email Address.
  • Business Information: Company Name.
  • Project Details: Project Type and specific project requirements provided in the message box.

3. Purpose of Collection

We collect and process your personal information for the following purposes:

  • To respond to your inquiries and project requests.
  • To provide you with information regarding our services.
  • To facilitate project planning and communication.
  • To improve our website functionality and user experience.

4. Data Security & Storage

We take the security of your personal information seriously. In accordance with POPIA, we have implemented appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

  • Information submitted via our contact form is transmitted securely and stored within our protected database environment.
  • Access to this information is strictly limited to authorized personnel.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may only disclose your information where:

  • It is necessary to fulfill your request (e.g., professional service delivery).
  • Required by law or legal process.
  • You have provided explicit consent.

6. Your Rights Under POPIA

As a data subject, you have the right to:

  • Access: Request confirmation of whether we hold your personal information and access such information.
  • Correction: Request the correction or deletion of inaccurate or outdated information.
  • Objection: Object to the processing of your personal information.
  • Right to Complain: If you believe that your personal information is not being processed in accordance with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa.

7. Cookies Policy

We utilize cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user interactions.

  • What are cookies: Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.
  • How we use them: We use these technologies to monitor website performance, improve functionality, and ensure a seamless user experience.
  • Your Choices: You have the ability to accept or decline cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain areas of our website.